Satisfaction Guarantee
30 Satisfaction Guarantee
- Qualifying products will have the "30 Day Satisfaction Guarantee Badge" on the product page.
- When you receive the qualifying products, wash them, use them, and try them.
- If you are not completely satisfied return them within 30 days from the day they were delivered to you.
30 Day Satisfaction Guarantee Terms and Conditions
- Any returns must be postmarked within 30 days of the date the package was received by you ( this date is the date noted on shipping delivery confirmation or carrier tracking information where applicable)
- Diaper packages should be returned complete. If a package is not returned as complete then the unreturned items will be treated as individual purchases at full retail price when determining your refund. For example if you purchased enough items to qualify for a quantity discount but then return some items so that the quantity discount would no longer apply you would be charged full price for the items which you still have.
- Returns of items which received free shipping will be subject to initial shipping charges.
- If you had received a free gift or promotional item included with your purchase you must return these in new and unused condition.
- Returned diapering products must be washed clean and free from stains, odors, ointments, creams, pet hair and lint.
- Returned items must not be damaged from abuse or improper laundering.
- Items returned after 30 days or items which do not meet the above specifications will not be accepted for a refund.