Manufacturing Warranty
Tweedle Bugs™ 90 Days Warranty
We want you to be happy with the quality of your Tweedle Bugs products. We also understand that occasionally there may be products with manufacturing defects.
Anyone who purchases a Tweedle Bugs product from an authorized Tweedle Bugs retailer will be eligible for our 90 day warranty against manufacturing defects.
If you have a problem with the quality of your Tweedle Bugs, please click on the link below to submit more information and we will get back to you as soon as possible.
Warranty Does Not Cover:
Items not covered under the manufacturing warranty are items sold as seconds, irregulars, clearance, or as-is. Warranty also does not cover consumable items such as disposable diaper liners or diaper pins. Prefold or flat diaper warranty is limited to 30 days (see prefolds warranty below).
Warranty Does Not Replace or Repair Normal Wear and Tear:
We strive to use the highest quality materials to make the most durable products possible. However, with the frequent laundering, they will wear out over time. Examples of normal wear and tear are but not limited to; piling of fleece, Aplix piling or fraying, elastic, snag in knit material from use.
Products will not be replaced or repaired due to repelling (or any kind of residue build-up), staining, or leaking due to improper laundering.
Warranty Requirements:
Customers will need to provide a copy of their sales receipt, along with their email address. Warranty is limited to the original purchaser from an authorized Tweedle Bugs retailer. Warranty is not transferable from original purchaser. All warranty items need to be properly laundered as we will not repair unclean items.
The Warranty for Prefolds Is Limited to 30 Days:
Manufacture defects related to prefolds will show up within the first 10 washes. The prefolds return policy does not cover holes from use of diaper fasteners or bleaching
If you have a manufacturing defect issue fill out the form here.